Returns Policy

You have 14 days from receiving your order to return an item – please contact enquiries@cbdpureoils.co.uk for further details.

All returned items must be in a new, unused condition and in the original packaging. Please note, unless there is an issue with the product or service you will be responsible for any shipping costs, we strongly recommend you use a tracked form of delivery.

For any damaged or defective items please ensure you take a photograph once the item is received and notify us at enquiries@cbdpureoils.co.uk without delay.

Refunds
Once we have received your item and have approved the return, we will process your refund/exchange within 7 working days – we will contact you by email once the return has been processed.